Frequently Asked Questions
Everything you need to know about our premium footwear and services.
How do I determine my correct size in Red Wing boots?
Many of our heritage styles run a half-size larger than standard athletic shoes. We recommend sizing down by 0.5 to 1 full size for the best fit, or visiting a local store for a professional 3D foot scan.
Do you offer a repair or resoling service?
Yes, we take pride in the longevity of our products. You can send your boots to our Red Wing Repair Shop for services including resoling, stitching repairs, and hardware replacement to extend the life of your footwear.
What is your return policy for online orders?
We accept returns of unworn, resalable merchandise within 30 days of purchase. Items must be in their original packaging. Please note that custom or final sale items are not eligible for return.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their gear sooner.
How should I care for my leather boots?
To maintain the durability and appearance of your boots, we recommend a three-step process: clean with a damp cloth or leather cleaner, condition with our specialized oils or creams, and protect with a leather protector spray.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment payments via Klarna or Afterpay.